Success Strategies Case Study Example | Topics and Well Written Essays - 500 words

Success Strategies - Case Study Example The structure of the organization revolves around the entrepreneur who started the business. He is the manager of the plant. From his managing mandate, the organization has several departmental heads. They consist of the operations manager, finance, manager and the human resource. The organization has a limited staff working from the premises since it does not conduct many inside operations. The majority of a human resource consists of the drivers and packages. In the structure, the manager has the final say in all decisions made by the department heads. The other menial staff consists of cleaners and record keepers. The strategies embraced by the organization revolve around increasing the customers who take up transportation services. The competitor issue is also on the top subject to strategize on. The strategy of the organization is based on satisfying the needs of its target market. On satisfying the customers, offers and packages options are also given. Offers include giving monthly packages for individuals using cab services. Apart from customer satisfaction the company also gives etiquette lessons to its taxi and cab operators. This increases the customer staff relation which in turn leads to customers having confidence in the organization. The strategy works in the organization’s favor since the number of customers has been increasing at the start of every financial year. In another strategy, the organization aims at dealing more in providing services based on long-term contracts.